Certificates are prepared every day and sent by email.
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When will I get my certificate?
If your assignments were adequately completed, you should expect that the turnaround time will be less than 24 hours from the time which you submit the evaluation form until you receive your certificate by email.
We prepare certificates between 8 am and 6 pm, 7 days a week. In most cases certificates are prepared within a few hours of when you submit the evaluation form.
When will my training be recorded in MERIT?
We record completed courses in MERIT Monday through Friday from 8:30 am until 3 pm, continuously throughout the day. If you complete training over the weekend, then it should be Monday when your training will be recorded in MERIT. During higher volume times, it may be up to 3-5 days for training to be recorded in MERIT, but this is the exception. The highest volume time is the end of December.
Courses are recorded in MERIT according to the date the course is complete, as is indicated on your certificate. If you complete training on December 31, it will be recorded in MERIT dated for December 31, though it may not be actually recorded in MERIT for a few days. If you complete training on January 1, it cannot be back dated, it will be recorded as the date which the course was completed.