CDA Virtual Classroom Terms of Use

PLEASE read the Terms of Use below, and call us with questions.

1. The information to access the online course will be sent to the email address provided on the registration:
   *Times shown below are Pacific Standard Time. If you are in Central or Eastern Time, you will need to adjust the time accordingly.           
2. New Enrollments Are Set-Up During the Following Times:​
     Monday - Friday        7  am – 8  pm   
     Saturday & Sunday   9  am – 8  pm  
     Holidays                      9  am – 8  pm  
3. Registrations that are submitted after enrollment hours will be processed the next morning.  You will receive an email with your log-in information to access the course within an hour after we open the next business day. 
4. Check your email for instructions to start the training.  You will receive an email with the word PASSWORD in the subject line. Click on the link in the email, and use the log-in credential provided to access the course.
5. Some students may find that they need to download or update Shockwave, Flash player or Java.
6.  Some students may find that they have to update their internet browser, this is most often the case when trying to use Internet Explorer.  We recommend Mozilla Firefox or Google Chrome for the best results.  Our student support staff is happy to assist students with troubleshooting should you encounter technical issues, and will provide common suggestions for solving problems that occur when normal browser maintenance or application updates need to occur.
7. Cancellations and refunds requested within 72 hours after enrollment are available for courses/programs that have NOT been accessed.   Refunds and Cancellations will be charged a 20% cancellation fee.
8. Once you log in and start a course, a refund is not available. After 72 hours, the payment credit can be transferred to a different training or to a new student if the training was not started by the original student for up to 30 days after enrollment.​

• Refunds are not available after 72 hours.
• Refunds are not available for courses/programs that have been started.​

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Mobile Friendly Course

Attention Mobile Device Users! This course may be mobile friendly. However, every mobile device is different. We are unable to guarantee that if you are trying to use a cell phone or tablet that you will not encounter technical challenges. We are unable to provide technical support if you are attempting to use a mobile device (cell phone, tablet, or any other device other than a computer). All though many students may find that they are able to use their mobile device to complete the course, this training was developed to be done on a computer. Use of a mobile device is at your own risk.

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State Annual Training Approvals

This course is designed to meet the educational requirements for the National CDA Credential.  Once you complete all 8 Units, you will have the required formal education to apply for a Child Development Associate Credential.

This training may, or may not, meet annual training requirements in your state. Please provide us with your state, and any State registry ID number, and if we are able to record your completed training with your state, we will. In some cases, for annual state credit, you will need to submit the certificate to the appropriate registry and they may or may not award annual credit. The training is approved for the National CDA Credential regardless of whether annual continuing education credit is awarded. 

Providing a State Registry number to us does not guarantee that your state will approve the training for annual continuing education credit. ​

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CDA Credential Process Review

The CDA credentialing program is administered by the CDA Council at the Council for Professional Recognition, a non-profit organization whose mission is to “promote improved performance and recognition of professionals in the early childhood education of children ages birth to 5 years old.”

In addition to the 120 hours of training, you will need to put together a Professional Portfolio. The directions for the Portfolio are provided in the Competency Standards book that you order from the CDA Council. You will also need to have 480 hours of work experience within the three years prior to submitting the application to the CDA Council. Once you submit the application to the CDA Council, they will then send you an email to schedule your observation and CDA Exam. You will then contact a PD Specialist to schedule your observation, which will be at your program where you work. And, you will schedule your CDA Exam at a Pearson Vue testing center in your area. Once you have completed all of those steps, then the CDA Credential is awarded or denied by the CDA Council. For more information about the CDA Credential process go to www.cdacouncil.org.  ​​​​​​​​

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Do you have questions? Feel free to leave comments below.