Conflict Resolution Strategies
SKU:
$10.50
$10.50
per item
1 Clock Hour of Early Childhood Education
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All courses are completely online. Nothing will be shipped.
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Conflict Resolution Strategies
This course was previously offered under the title Conflict Resolution for Adults.
Tuition: $10.50
Description:
Conflict is an inevitable, normal, and natural part of life. Feuds, fights, and disagreements can happen at work, school, and home, even during leisure activities. Some conflicts can be beneficial and promote change, while others can ruin relationships, destroy businesses, and cause unhappiness, depression, and violence. This course defines conflict and conflict resolution. It identifies conflict sources and their components. It discusses workplace conflicts and identifies problem-solving tools and techniques used to resolve them. Communication skills required in managing and resolving conflict are addressed.
Language(s) used in training: English
DCYF MERIT Washington Core Competency: Professional Development and Leadership [1 hours]
CDA Content Area: Commitment to Professionalism [1 hour / .1 CEU]
Training Type: Annual Continuing Education Training - PD Registry Course STARS Inservice
Training Level: 2
Training Delivery Method: Online Distance Learning for Child Care
Content Focus Group:
Learning Objective:
Agenda:
This is a self-paced course that and can be saved and resumed during any point. Assessment question and answer sessions during the course monitor the students’ progress, and support the student’s progression, and learning objectives. There is a test at the end of each course. The questions on the test are completely based on the materials covered in the specific course. The student must get 70% or better to pass the test. If 70% is not achieved, then the training system automatically takes the student back through the course to review the materials that were missed on the test. The student is then returned to the test to try again for a second attempt if needed.
Conflict is an inevitable, normal, and natural part of life. Feuds, fights, and disagreements can happen at work, school, and home, even during leisure activities. Some conflicts can be beneficial and promote change, while others can ruin relationships, destroy businesses, and cause unhappiness, depression, and violence. This course defines conflict and conflict resolution. It identifies conflict sources and their components. It discusses workplace conflicts and identifies problem-solving tools and techniques used to resolve them. Communication skills required in managing and resolving conflict are addressed.
Language(s) used in training: English
DCYF MERIT Washington Core Competency: Professional Development and Leadership [1 hours]
CDA Content Area: Commitment to Professionalism [1 hour / .1 CEU]
Training Type: Annual Continuing Education Training - PD Registry Course STARS Inservice
Training Level: 2
Training Delivery Method: Online Distance Learning for Child Care
Content Focus Group:
- Parents
- Staff
- Administrators
Learning Objective:
- DEFINE conflict and conflict resolution.
- IDENTIFY conflict sources and components.
- IDENTIFY workplace conflicts.
- RECALL how to avoid workplace conflicts.
- IDENTIFY problem-solving tools and techniques.
- IDENTIFY communication skills required to manage and resolve conflict.
Agenda:
- Introduction
- Conflict Resolution
- Workplace Conflicts
- Managing Conflict
- Summary
- End of Lesson Test
This is a self-paced course that and can be saved and resumed during any point. Assessment question and answer sessions during the course monitor the students’ progress, and support the student’s progression, and learning objectives. There is a test at the end of each course. The questions on the test are completely based on the materials covered in the specific course. The student must get 70% or better to pass the test. If 70% is not achieved, then the training system automatically takes the student back through the course to review the materials that were missed on the test. The student is then returned to the test to try again for a second attempt if needed.
Reviews for this Online Course
- I thought it was wonderful! Posted by Janet on 1st May 2014
Terms of Use for this Course
You have access to online courses for 1 year from the date of payment, with the exception of the Child Care Basics which is a 6-month enrollment period.
- For immediate access to courses at the time of payment, enroll at our sister site www.myececlass.com.
- When enrolling on our home page at www.cdastars.com, the information to access the online course will be sent to the email address provided during enrollment hours.
*Times shown are Pacific Standard Time. If you are in Central or Eastern Time, you will need to adjust the time accordingly. - New Enrollments Are Set-Up During the Following Times:
Monday - Friday 7 am – 8 pm
Saturday & Sunday 9 am – 8 pm
Holidays 9 am – 8 pm - Registrations that are submitted at www.cdastars.com after enrollment hours will be processed the next morning. You will receive an email with information to access the course.
- Check your email for instructions to start the training. Click on the link in the email to access the course.
- Internet access is required. There are no text books for the training. The coursework is done completely online.
- Some students may find that they need to download or update Shockwave, Flash player or Java.
- Some students may find that they have to update their internet browser, this is most often the case when trying to use Internet Explorer. We recommend Mozilla Firefox or Google Chrome for the best results. Our student support staff is happy to assist students with troubleshooting should you encounter technical issues, and will provide common suggestions for solving problems that occur when normal browser maintenance or application updates need to occur.
- Cancellations and refunds requested within 72 hours after enrollment are available for courses/programs that have NOT been accessed. Refunds and Cancellations will be charged a 20% cancellation fee.
- Once you log in and start a course, a refund is not available. After 72 hours, the payment credit can be transferred to a different training or to a new student if the training was not started by the original student for up to 30 days after enrollment.
- Refunds are not available after 72 hours from the date of payment.
- Refunds are not available for courses/programs that have been started.
- Our courses may, or may not, meet annual training requirements in your state. Please provide us with your state, and any State registry ID number, and if we are able to record your completed training with your state, we will. In some cases, for annual state credit, you will need to submit the certificate to the appropriate registry and they may or may not award annual credit. Providing a State Registry number to us does not guarantee that your state will approve the training for annual continuing education credit. Many states have QRIS systems that require specific courses to be completed for annual or in-service training. Do not enroll in this course for the purpose of completing a state specific mandated course without first verifying exactly what course requirements need to be met.
- For Washington State students, completed courses are recorded in MERIT Monday through Friday, throughout the day continuously, between 8 am and 3 PM. If you complete your training in the evening or over the weekend, it will be recorded on the next business day during those hours.
- During the last two weeks of December, expect longer processing times for enrollment and certificates due to the high volume of enrollments and completed trainings during the year end rush. We recommend enrolling and completing your training prior to the end of December whenever possible.
- Enrollment expires in 1 year from the date of payment for all courses, with the exception of the Child Care Basics.
In-Service Courses Online (with CEUs)
