Terms and Conditions

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Enrollment and Access to Training

1. You have access to online courses for 1 year from the date of payment with the acceptation of the Child Care Basics and Texas Pre-Service. The Child Care Basics and Texas Pre-Service are 6 month enrollments.
2. For immediate access to courses at the time of payment, enroll at our sister site www.myececlass.com. 
3. When enrolling on our home page at www.cdastars.com, the information to access the online course will be sent to the email address provided during enrollment hours.
4.  New Enrollments Are Set-Up During the Following Times:​
     Monday - Friday        7  am – 8  pm (PT)
     Saturday & Sunday    8  am – 8  pm (PT)
     Holidays                    9  am – 8  pm (PT)
5. Registrations that are submitted at www.cdastars.com after enrollment hours will be processed the next morning. You will receive an email with information to access the course.
6. Check your email for instructions to start the training. Click on the link in the email to access the course.

Technical Requirements and Support

1. Internet access is required to complete our courses.
2. Some students may find that they have to update their internet browser, this is most often the case when trying to use Internet Explorer. We recommend Mozilla Firefox or Google Chrome for the best results. Our student support staff is happy to assist students with troubleshooting should you encounter technical issues, and will provide common suggestions for solving problems that occur when normal browser maintenance or application updates need to occur.

Cancellations and Refunds

1. ​Cancellations and refunds requested within 72 hours after enrollment are available for courses/programs that have NOT been accessed. 
2. Refunds are not available after 72 hours from the date of payment.
3. Refunds are not available for courses/programs that have been accessed.
4. Once the student has logged in to the course, a refund is no longer available.
5. Refunds and cancellations WILL be charged a 20% cancellation fee.
6. After 72 hours from the time of purchase, the payment credit can be transferred to a different training or to a new student, if the training was not started by the original student, for up to 30 days after enrollment.
7. To try out a course before purchasing, click here for a *free course*

State Approvals  

1. Our courses may, or may not, meet annual training requirements in your state. Please provide us with your state, and any State registry ID number, and if we are able to record your completed training with your state, we will.
2. In some cases, for annual state credit, you will need to submit the certificate to the appropriate registry and they may or may not award annual credit.
3. ​​Providing a State Registry number to us does not guarantee that your state will approve the training for annual continuing education credit. ​​​​
4. Many states have QRIS systems that require specific courses to be completed for annual or in-service training. Do not enroll in this course for the purpose of completing a state specific mandated course without first verifying exactly what course requirements need to be met. 
5. Click Here for a PDF chart of our state approvals

Child Care Basics and Texas Pre-Service 

• When enrolling in the Child Care Basics and Texas Pre-Service, the enrollment is for 6 months from the date of payment. If the course is not finished within 6 months, extensions can be purchased for $20 for each additional month after the 6 months.
• Extensions on enrollments in the Child Care Basics and Texas Pre-Service are only permitted within 12 months from the date of the original registration date. Once it has been 12 months, no further extensions will be granted.
• If you wish to complete the course, and it has been more than 12 months since you originally enrolled, you will be required to purchase the course at full tuition, and start from the beginning of the course 

CDA Training Online
Enrollment in the online CDA Training includes the 120 hours of training that is needed to apply for the CDA Credential. The 120 hours of training is the first step in the Credentialing process.

CDA Credential Process Review

• The CDA credentialing program is administered by the CDA Council at the Council for Professional Recognition.

In order to obtain the CDA Credential, the following is required:

1. 120 hours of CDA training
   
2. Put together a Professional Portfolio. The directions for the Portfolio are provided in the Competency Standards book that you purchase from the CDA Council.
   
3. 480 hours of work experience within the three years prior to submitting the application to the CDA Council.
   
4. Once you submit the application to the CDA Council, they will then send you an email to schedule your observation and CDA Exam.
   
5. You will then contact a PD Specialist to schedule your observation, which will be at your program where you work.
   
6. You will schedule your CDA Exam at a PearsonVue testing center in your area.
   
7. Once you have completed all of those steps, then the CDA Credential is awarded or denied by the CDA Council. For more information about the CDA Credential process go to www.cdacouncil.org.  ​​​​​​​​

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