Terms of Use
We want you to have a positive enrollment experience. PLEASE read the Terms of Use below, and call us with questions.
The courses below have additional Terms of Use specific to their enrollment:
Child Care Basics and School-Age Initial STARS Training
Traditional STARS Continuing Education Courses Online
In-Service Courses Online
Nexport Campus CDA Training Online
Florida Director Credential Renewal Training Online
- The information to access the online course will be sent to the email address provided during enrollment hours.
*Times shown are Pacific Standard Time. If you are in Central or Eastern Time, you will need to adjust the time accordingly. New Enrollments Are Set-Up During the Following Times:
Monday - Friday 7 am – 8 pm
Saturday & Sunday 9 am – 8 pm
Holidays 9 am – 8 pm - Registrations that are submitted after enrollment hours will be processed the next morning. You will receive an email with your log-in information to access the course within an hour after we open the next business day.
- Check your email for instructions to start the training. You will receive an email with the word PASSWORD in the subject line. Click on the link in the email, and use the log-in credential provided to access the course.
- Some students may find that they need to download or update Shockwave, Flash player or Java.
- Some students may find that they have to update their internet browser, this is most often the case when trying to use Internet Explorer. We recommend Mozilla Firefox or Google Chrome for the best results. Our student support staff is happy to assist students with troubleshooting should you encounter technical issues, and will provide common suggestions for solving problems that occur when normal browser maintenance or application updates need to occur.
- Cancellations and refunds requested within 72 hours after enrollment are available for courses/programs that have NOT been accessed. Refunds and Cancellations will be charged a 20% cancellation fee.
- Once you log in and start a course, a refund is not available. After 72 hours, the payment credit can be transferred to a different training or to a new student if the training was not started by the original student for up to 30 days after enrollment.
- Refunds are not available after 72 hours.
- Refunds are not available for courses/programs that have been started.
- Washington students must submit an evaluation form with a valid STARS ID number upon completion of the course and a certificate will be emailed to you. Certificates are prepared throughout the day, 7 days a week.
- Completed courses are recorded in MERIT Monday through Friday, throughout the day continuously, between 8 am and 3 PM. If you complete your training in the evening or over the weekend, it will be recorded on the next business day during those hours.
- During the last two weeks of December, expect longer processing times for enrollment and certificates due to the high volume of enrollments and completed trainings during the year end rush. We recommend enrolling and completing your training prior to the end of December whenever possible.
The courses below have additional Terms of Use specific to their enrollment:
Child Care Basics and School-Age Initial STARS Training
- Enrollment in the Child Care Basics and School-Age Initial STARS Training courses expires in 6 months. Extensions are available for $20 per month.
- Attention Mobile Device Users! This training is not tested on mobile devices or designed to be used on a mobile device. We are unable to provide technical support if you are attempting to use a mobile device (cell phone, tablet, or any other device other than a computer). And though many students may find that they are able to use their mobile device to complete the course, this training was developed to be done on a computer. Use of a mobile device is at your own risk.
Traditional STARS Continuing Education Courses Online
- Enrollment in Traditional Washington STARS courses expires in 12 months
- Attention Mobile Device Users! This training is not tested on mobile devices or designed to be used on a mobile device. We are unable to provide technical support if you are attempting to use a mobile device (cell phone, tablet, or any other device other than a computer). And though many students may find that they are able to use their mobile device to complete the course, this training was developed to be done on a computer. Use of a mobile device is at your own risk.
In-Service Courses Online
- Enrollment in In-service courses expires in 12 months
- Attention Mobile Device Users! This training cannot be done on a mobile device. Cell phones and tablets do not have the required software to run the Inservice courses. A computer with internet access is required to complete the online Inservice training.
Nexport Campus CDA Training Online
- Enrollment in this course expires in 12 months
- Attention Mobile Device Users! This training cannot be done on a mobile device. Cell phones and tablets do not have the required software to run the CDA courses. A computer with internet access is required to complete the online CDA training.
- The 120 hours of CDA training is the first step in obtaining the National CDA Credential. Once you have completed the CDA training, you will complete the rest of the CDA Credentialing process through the CDA Council of Professional Recognition.
- Once you have completed the 120 hours of training, you will need to put together a Professional Portfolio. The directions for the Portfolio are provided in the Competency Standards book that you order from the CDA Council. You will also need to have 480 hours of work experience within the three years prior to submitting the application to the CDA Council. Once you submit the application to the CDA Council, they will then send you an email to schedule your observation and CDA Exam. You will then contact a PD Specialist to schedule your observation, which will be at your program where you work. And, you will schedule your CDA Exam at a Pearson Vue testing center in your area. Once you have completed all of those steps, then the CDA Credential is awarded or denied by the CDA Council. For more information about the CDA Credential process go to www.cdacouncil.org.
Florida Director Credential Renewal Training Online
- Enrollment in this course expires in 12 months
- Attention Mobile Device Users! This training cannot be done on a mobile device. Cell phones and tablets do not have the required software to run the CDA courses. A computer with internet access is required to complete the online Florida Director Credential Renewal Training.
