Communications and Diversity
SKU:
$21.00
$21.00
per item
2 Clock Hours of Early Childhood Education
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Enrollment Expires in 1 Year from the Date of Payment
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Communications and Diversity
This course was previously offered under the title Cross-Cultural Communication.
Tuition: $21.00
Description of Training Session:
Although some people may say Americans are paying too much attention to cultural differences, it has never been similarities that have caused problems. There is a need for strong leadership and effective interaction between individuals to foster relationships among diverse groups. Employers should acknowledge that employees from different cultural background introduce unique perspectives from which to view traditional approaches. Interaction among diverse groups must be voluntary in order to be effective. Effective interaction means not treating everyone the same and accepting the fact that cultural differences are a natural result of diversity. Acceptance of cultural diversity is not mandated by the Equal Employment Opportunity (EEO) Law or Affirmative Action regulation. This course discusses the unique characteristics of communicating across cultural lines. It also discusses various cultural perspectives, and the skills and abilities needed to address them in the workplace and society.
Although some people may say Americans are paying too much attention to cultural differences, it has never been similarities that have caused problems. There is a need for strong leadership and effective interaction between individuals to foster relationships among diverse groups. Employers should acknowledge that employees from different cultural background introduce unique perspectives from which to view traditional approaches. Interaction among diverse groups must be voluntary in order to be effective. Effective interaction means not treating everyone the same and accepting the fact that cultural differences are a natural result of diversity. Acceptance of cultural diversity is not mandated by the Equal Employment Opportunity (EEO) Law or Affirmative Action regulation. This course discusses the unique characteristics of communicating across cultural lines. It also discusses various cultural perspectives, and the skills and abilities needed to address them in the workplace and society.
- Language(s) used in training: English
- CDA Competency: Positive Relationships with Families [2 hours / .2 CEU]
Learning Objectives:
- After reading about culture, participant will be able to recall the definition of culture through a multiple-choice quiz.
- After reading about cross-cultural barriers, participant will be able to identify principal barriers to cross-cultural communication through a multiple-choice quiz.
- After reading about cross-cultural improvement, participant will be able to identify skills for improving cross-cultural communication through a multiple-choice quiz.
Washington DCYF MERIT Registered Training Organization - Approved STARS Courses Online
Terms of Use for this Course
You have access to online courses for 1 year from the date of payment, with the exception of the Child Care Basics which is a 6-month enrollment period.
- For immediate access to courses at the time of payment, enroll at our sister site www.myececlass.com.
- When enrolling on our home page at www.cdastars.com, the information to access the online course will be sent to the email address provided during enrollment hours.
*Times shown are Pacific Standard Time. If you are in Central or Eastern Time, you will need to adjust the time accordingly. - New Enrollments Are Set-Up During the Following Times:
Monday - Friday 7 am – 8 pm
Saturday & Sunday 9 am – 8 pm
Holidays 9 am – 8 pm - Registrations that are submitted at www.cdastars.com after enrollment hours will be processed the next morning. You will receive an email with information to access the course.
- Check your email for instructions to start the training. Click on the link in the email to access the course.
- Internet access is required. There are no text books for the training. The coursework is done completely online.
- Some students may find that they need to download or update Shockwave, Flash player or Java.
- Some students may find that they have to update their internet browser, this is most often the case when trying to use Internet Explorer. We recommend Mozilla Firefox or Google Chrome for the best results. Our student support staff is happy to assist students with troubleshooting should you encounter technical issues, and will provide common suggestions for solving problems that occur when normal browser maintenance or application updates need to occur.
- Cancellations and refunds requested within 72 hours after enrollment are available for courses/programs that have NOT been accessed. Refunds and Cancellations will be charged a 20% cancellation fee.
- Once you log in and start a course, a refund is not available. After 72 hours, the payment credit can be transferred to a different training or to a new student if the training was not started by the original student for up to 30 days after enrollment.
- Refunds are not available after 72 hours from the date of payment.
- Refunds are not available for courses/programs that have been started.
- Our courses may, or may not, meet annual training requirements in your state. Please provide us with your state, and any State registry ID number, and if we are able to record your completed training with your state, we will. In some cases, for annual state credit, you will need to submit the certificate to the appropriate registry and they may or may not award annual credit. Providing a State Registry number to us does not guarantee that your state will approve the training for annual continuing education credit. Many states have QRIS systems that require specific courses to be completed for annual or in-service training. Do not enroll in this course for the purpose of completing a state specific mandated course without first verifying exactly what course requirements need to be met.
- For Washington State students, completed courses are recorded in MERIT Monday through Friday, throughout the day continuously, between 8 am and 3 PM. If you complete your training in the evening or over the weekend, it will be recorded on the next business day during those hours.
- During the last two weeks of December, expect longer processing times for enrollment and certificates due to the high volume of enrollments and completed trainings during the year end rush. We recommend enrolling and completing your training prior to the end of December whenever possible.
- Enrollment expires in 1 year from the date of payment for all courses, with the exception of the Child Care Basics.
